🔐 Privacy Policy

Eplango LTD / GoSocial / GoRPO

Last updated: 2025-07-11

1. Introduction

At Eplango LTD (“we”, “our”, “us”), we respect your privacy and are committed to protecting the personal data of our users and customers.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our platforms and services, including GoSocial, GoRPO, and related services.

2. Information We Collect

We may collect the following types of information:

• Personal information (such as name, email address, phone number)

• Business information (company name, job title)

• Communication data (messages sent via WhatsApp, email, or chat systems)

• Technical data (IP address, browser type, device information)

• Usage data (interaction with our platforms and services)

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and operate our services

• To send service-related notifications and updates

• To communicate with users via WhatsApp Cloud API, email, or other channels

• To improve our platforms and user experience

• To comply with legal and regulatory obligations

4. WhatsApp Messaging & Opt-In

If you provide your phone number and explicitly consent (opt-in), we may contact you via WhatsApp for:

• Account notifications

• Service updates

• Support messages

• Transactional or informational messages

We do not send unsolicited or spam messages.
You can opt out at any time by replying STOP or contacting us directly.

5. Data Sharing

We do not sell your personal data.

We may share data only with trusted service providers, such as:

• Cloud hosting providers

• Messaging service providers (e.g., Meta / WhatsApp Cloud API)

• Payment processors (when applicable)

All partners are required to protect your data.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services

• Fulfill legal, accounting, or reporting requirements

7. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, or misuse.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• Request data export where applicable

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our services may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company: Eplango LTD
Email: [email protected]
Website: https://eplangosocial.com